SHIPPING:
Domestic US Shipping Options:
All order over $250 ship FREE.
$11 flat rate shipping on all other orders.
Most orders are received in 5-7 business days. Expedited shipping is also available at the calculated cost based on your zip code.
RETURNS AND EXCHANGES:
We're positive that you're going to love R3 products, and it's important to us that you do. We stand by the quality of our products, which is why every purchase is backed by a 30-day Money Back Guarantee.
If you are unhappy with any product, or have an issue with the packaging, we will issue a full refund or replacement upon receiving your e-mail detailing the issue. Please send your request to: hello@r3skinnutrients.com
All we ask is that you follow a few reasonable guidelines:
- Products must have been purchased directly from R3 Skin Nutrients via www.R3skinnutrients.com. If your product was purchased from other retail outlets, please contact the retailer you purchased it from.
- Request must be received within 30 days of purchase date via e-mail.
- Please include a note with your order number, name and reason for return.
- Original shipping fees are non-refundable
Should you need to process a return, please contact our customer service team: hello@r3skinnutrients.com
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.